Return Policy |
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Thank you for shopping with Ceramisaurus Pottery! I hope your dinosaur-themed ceramics bring a ton of joy. If you’re not completely satisfied, we’re here to help.
Eligibility for Returns
Damaged or Defective Items Ceramics are fragile, and despite our best efforts to pack carefully, accidents can happen in transit. If your item arrives broken, chipped, or defective:
Small chips may dislodge themselves during shipping. This is normal. However, if half or more of the chippable surface comes off during shipping, the item is eligible for a return if the customer deems it unacceptable. How to Initiate a Return To start a return or report damage:
Return Shipping
Refunds
Exchanges
Non-Returnable Items
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Shipping Policy |
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Shipping Destinations
We proudly ship our dinosaur ceramics within the U.S. If you’re outside this area, please contact [email protected] for special arrangements. Processing Time
Shipping Methods & Delivery Times
Packaging
Shipping Costs
Lost or Damaged Packages
International Shipping
Questions? We want your dinosaur ceramics to arrive safe and sound! For any refund or shipping questions, email [email protected]. |